How to replace lost car documents

Posted by mustard.co.uk on March 14th, 2018

Losing all your important car paperwork can induce nothing short of panic, but don’t fret, if you’ve rummaged down the back of the sofa, shaken out every book on the shelf, and still can’t find what you need – here’s what you can do.

Lost driving licence

Easily done – but the good news is that you can go online to GOV.UK and order a new one – you can also apply by phone or post. Not so great news, is that you’ll pay £20 for the privilege of getting a replacement. If your old licence turns up after you’ve applied for a new one, you should return it to the DVLA.

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Lost log book (V5C)

As long as you’re the registered keeper of the car, then you can apply for a replacement V5C, by phone, email, or post. There’s a £25 fee for a lost V5C (unless you never received one, in which case it’s free).

You can only get a replacement log book by phone if none of your personal details have changed. It can also take up to six weeks for a new one to arrive so bear this in mind if you’re thinking of selling your car.

It’s really important to remember to update details on your V5C – so if you move house, or change your name, add it to your ‘to do’ list. If you forget, you could be fined up to £1,000.

Lost MOT certificate

Replacements are available from any MOT centre, so you don’t need to worry about remembering which one did the last test. You’ll need to know the number plate of the car and the V5C (log book) reference number. It’ll set you back around £10, or half of the cost of an MOT – whichever one is lower.

Lost insurance certificate

You’ll need to contact your insurance provider to get a replacement – although if you manage your account online, you might simply be able to download a new one. If you do need to contact your insurer, the cost of a replacement is at their discretion – and prices can vary considerably.

Getting to grips with car insurance

Sometimes, organising car insurance can be overwhelming – there are so many options, not to mention all the different terminology. So, whether you’re struggling to understand all those confusing insurance terms; or contemplating which policy to choose, we can help. Either start a quote today or give us a call on 0330 022 8814.