Contact Us

At mustard.co.uk we will always aim to be as helpful as possible, find you the cheapest quotes we can and provide the best customer service we can.

If something on this site isn’t mustard, we want to know about it so that we can deal with it as quickly and efficiently as possible.

You can contact us using whichever method suits you best:

For car, van and motorbike insurance quotes

Call: 0330 022 8816
Opening hours:
Monday – Friday: 09:00 – 19:00
Saturday: 09:00 – 16:00

It is worth remembering that mustard.co.uk does not hold a record of who you have taken an insurance policy out with.

Customer Services and complaints

mustard.co.uk prides itself on being the best at what we do and we care about our reputation.

That’s why we’re committed to providing a high standard of service to all of our customers at all times. Sometimes, things can go wrong, and if they do, we want to put them right.

If you’re unlucky enough to experience any problems with mustard.co.uk and you have a complaint to make you should:

Call: 0800 044 3731
Opening hours:
Monday – Friday: 09:00 – 17:00

Email:

customer_services_email

Write:
Customer Services Department
mustard.co.uk
8 Princes Parade
Princes Dock
Liverpool
L3 1DL

If we are unable to solve your issue properly and satisfy your needs, you may be able to take your complaint to the Financial Ombudsman Service. We will supply you with the details at the time.